Here are some of our most Frequently Asked Questions
How do I contact Frontline Retail?
What are the benefits of using an agency?
What areas do you specialise in?
Do you charge for advertising?
How long do you spend interviewing candidates?
How much information do I need to provide when briefing you?
How can I get the most from my Recruitment Consultant?
What happens when your consultant presents candidates to me?
Where do you advertise?
What geographical areas do you service?
How much of the interviewing and hiring process do you handle for me?
What is your policy regarding recruitment of people from current clients?
What's the benefit of using you if I have my own internal HR people?
I'm not sure our salary structure is appropriate for this job. Can you help?
What's your screening process? How do you decide when to send a resume to me?
How do I contact Frontline Retail?
Just visit Contact Us for a full listing of all our office locations around Australia. Frontline Retail provides quality candidates in Sydney, Melbourne, Brisbane, Adelaide, Perth, Canberra, Darwin, all over Australia.
What are the benefits of using an agency?
We can save you time and money, recruiting for yourself can be expensive. Just add up the costs of phone calls, advertising, time spent sifting through resumes, interviewing appropriate candidates, writing position descriptions and reference checking. Our successful candidate attraction strategies mean that we can deliver more appropriately skilled candidates faster.
What areas do you specialise in?
Frontline Retail specialises in providing retailers. We recruit for positions such as:
:: Sales
:: Assistant Manager
:: Store Manager
:: Cluster Managers
:: Area Manager
:: Regional Manager
:: State Manager
:: Business Development Manager
:: Assistant Buyer
:: Assistant Merchandise Planner
:: Buyer
:: Customer Service Manager
:: General Manager
:: Merchandise Planner
:: Retail Marketing Manager
:: Retail Operations Manager
Our expertise and knowledge of the retail industry enables us to recruit ALL roles within the retail industry.
Do you charge for advertising?
No, we cover the cost of advertising unless a client wishes to specifically brand an advertisement.
How long do you spend interviewing candidates?
The average interview takes approximately 45 minutes, however this can differ depending on the role.
How much information do I need to provide when briefing you?
Our experienced consultants are trained to source effective and relevant information from our clients. A face-to-face meeting to better understand your needs is always encouraged.
How can I get the most from my Recruitment Consultant?
We encourage frequent, open and honest communication between our consultants and clients.
What happens when your consultant presents candidates to me?
When a consultant recommends candidates to you, you should proceed to interview as soon as possible. In a tight candidate market, great candidates are highly sought after, but your consultant will work to keep them interested in your role if you can keep the interviewing process moving along.
What happens if the candidate does not work out?
If a candidate does not work out for whatever reason within their probationary period, we will refill the role.
Where do you advertise?
We are one of the largest advertisers on the top three internet job boards, we use our own website as well as the print media to source candidates. We also get a large number of referrals from other candidates and clients and keep these current in our extensive database.
What geographical areas do you service?
We provide retailers across Australia. You can visit the contact-us section of our website to get a full listing of office locations.
How much of the interviewing and hiring process do you handle for me?
As much as you would like. We'll prepare candidates for their interviews and we'll handle scheduling. As things get serious, we will conduct reference and background checks, and help you prepare to make the candidate an offer that has the highest likelihood of being accepted.
What is your policy regarding recruitment of people from current clients?
This is a major point of differentiation for us from other recruiters. Frontline Retail does not poach or headhunt, it flies in the face of our code of ethical behaviour. We don't recruit from our current clients (those who have made a hire through us within the last 12 months). We may, however, receive unsolicited inquiries or resumes from within client firms. You can read an article we wrote about here
What's the benefit of using you if I have my own internal HR people?
We work hand in hand with HR people to find the best person for you. Our Recruitment SKILLS + industry EXPERTISE+ local area KNOWLEDGE means that you have a great chance of success faster.
I'm not sure our salary structure is appropriate for this job. Can you help?
Yes. We make it our job to keep an eye on what’s going on in the market, both from the candidate and employer perspective. You can also read our latest Salary Survey to stay up to date with market trends.
What's your screening process? How do you decide when to send a resume to me?
Our screening process may be more thorough than you're accustomed to. We are evaluating not only the specific skill sets and experience you need, but also the character, background, and personality traits we uncover during the interview process. Because our recruiters have such extensive industry knowledge they can accurately assess who will fit your job requirements BEFORE you take the time to meet the candidate.